Support
How can we help?
Pick the fastest path to an answer. For account-specific questions, please write from the email tied to your workspace.
Docs
Read the documentation
Setup, configuration and how scoring works.
Blog
Browse the blog
Background reading on SEO, GEO and AI search.
Support
support@lumenentity.com
Product issues and how-to questions.
Security
security@lumenentity.com
Responsible disclosure of vulnerabilities.
Response times
We aim to respond to support requests within one business day, and to security reports within two business days.